Help with your Istanbul port, marina or yacht transfer
Your confirmation email comes from info@marinatransfers.com. On the day a free meeting desk at arrivals takes you to your driver, the first 60 minutes after landing are free, and you hand over cash for the whole car when you get there.
Who sends my confirmation email?
It comes from Marina Transfers (info@marinatransfers.com) once the booking is confirmed. Cannot find it? Look in spam first, then send us a message.
Where is the driver waiting?
At Istanbul Airport (IST) and Sabiha Gökçen (SAW) there is a free meeting desk at arrivals: tell the staff your name and they take you to your driver. A name-sign Jet Meet & Greet is available for €10. Cannot find the desk? Stay by the arrivals exit and WhatsApp us.
What if we land late?
The free 60 minutes start at the real landing time, which is why the flight number belongs in the booking. On a different flight? Send us the new one.
We are stuck at passport control.
A WhatsApp message the moment you know lets the driver know you are still on your way out.
Will the car reach the yacht?
It gets as close as the marina lets cars go, and the bags come out there. In the note, give the marina, the boat's name and the meeting point your charter company sent. All marina fares: marina page.
Which airport is nearer, IST or SAW?
It depends on the shore. Istanbul Airport (IST) is on the European side, nearer Galataport and the Bosphorus quays; Sabiha Gökçen (SAW) is on the Asian side, nearer Kalamış and Fenerbahçe. Both are on the cruise port and airport to yacht pages.
Should we take a taxi from the rank instead?
You can. A taxi runs on the meter and usually seats four; a booked car has its price fixed before you fly, a meeting desk at arrivals that takes you to your driver and, for a party with luggage, a van with room for it.
Our boat boards in the afternoon. When should we land?
Check the boarding hour with your charter company, then allow for passport control, the baggage hall and the drive. If there are hours to fill, keep the car by the hour instead of waiting at the quay.
Our pickup is a private jetty or has no street number.
Drop a map pin or the directions you were given into the note and the driver heads to that point.
Do we pay per person?
Never. You pay for the car: up to six in a Vito VIP or Vito, up to sixteen in a VIP Sprinter or Sprinter.
Do night pickups cost more?
There is no night surcharge at the moment; the form prices your exact landing time and shows the final price before you confirm.
Can we get child seats?
Yes, as a paid extra: €10 per seat in each direction, handed to the driver with the fare. Add each child's age in the note.
What payment do drivers take?
Cash at the end of the drive: EUR, USD, GBP, TRY. Nothing is taken online.
Is the way back cheaper?
Book it with the arrival and the return is 10% off.
We need to cancel or change.
Answer the booking email or WhatsApp us. Until 24 hours before pickup it is free; the steps are on the cancellation page.
Can the driver stay with us all day?
Yes: book 4 to 24 hours on WhatsApp. Hourly prices are on the chauffeur by the hour page and the cars on the fleet page.
Whose company is this?
The licence is MERYEM YILDIZ TURİZM SEYAHAT ACENTASI's, TÜRSAB A-14316, and MerryTourism runs the drives. More on the about page.